Safaricom Zuri Bot now Available on WhatsApp
February 24, 2020
If you have used Safaricom’s Zuri bot, then you already know how handy it is. The bot has changed how customers can access self-help services on Safaricom since it debuted sometime back – almost two…
Using Safaricom’s Zuri Bot For A Day – This Is What I found Out
March 7, 2019
Sometime last year, Safaricom introduced us to its AI Chatbot assistant that it is calling Zuri. This chatbot is meant to offer you a different avenue to use to access Safaricom services. The bot does…
What is Zuri Chatbot By Safaricom and Why Does It Exist?
December 7, 2018
Earlier this week, Safaricom introduced an AI Chatbot assistant that it is calling Zuri. The question now is, what is Zuri? Why does it exist and how will it help you? Most Telcos in other…