Remittances and the Potential Impact on M-Pesa
July 24, 2023
Last week, Safaricom announced a strategic partnership with TerraPay (Mobex Kenya). This collaboration aims to enable over 32 million M-Pesa customers to send and receive money to more than 200 million people in Bangladesh and…
Safaricom's M-PESA Mini App Has Potential to Expand Market Reach for Shop Zetu
June 29, 2023
In the ever-changing e-commerce market, partnerships play a crucial role in driving growth and delivering exceptional customer experiences. One such successful collaboration is between Shop Zetu, an online fashion marketplace. This partnership has changed the…
M-Pesa Services will be Unavailable Tomorrow Morning for 20 Minutes
June 25, 2023
With every system with a customer facing interface, downtimes are usually expected at some point. Most of these are carried out at night when not many users are using the services. Most times we do…
Safaricom Granted Licence to Roll Out M-Pesa in Ethiopia
May 11, 2023
The National Bank of Ethiopia (NBE) has granted Safaricom the licence to launch M-Pesa Mobile Financial Services in the country. This marks the first time that a foreign investor has been granted a mobile money…
HELB Beneficiaries to Receive Loans Directly to M-PESA Accounts
April 28, 2023
Safaricom has partnered with the Higher Education Loans Board (HELB) to launch the HELB Mobile Wallet and HELB M-PESA Mini App. This partnership will enable all HELB beneficiaries to receive the upkeep portion of their…
You can now withdraw Fuliza cash through M-Pesa agents
January 10, 2023
Safaricom has recently added a new feature to its overdraft facility, Fuliza, which allows customers to withdraw cash from the service. This feature has been available for a couple of weeks but the telco has…
Central Bank of Kenya reintroduces transaction charges for mobile money and bank transfers
December 6, 2022
Back in 2020 as the COVID-19 pandemic was spreading, the Central Bank waived the transaction fees between mobile money wallets and banks. The fees for mobile money transactions below Ksh 1,000 were also waived. This…
M-Pesa services set to launch in Ethiopia
October 7, 2022
After switching on its network in Ethiopia, Safaricom is getting ready to launch M-Pesa services in the country. This is big step for Safaricom into the country with more than double the population of Kenya….
M-Pesa Set to Be separated from Safaricom as soon as January 2023
September 26, 2022
Over the last few years, there has been debate on the separation of M-Pesa from Safaricom’s core business. The arguments for both sides have been valid but Safaricom hasn’t been keen to embrace this. There…