Kenyan startup Fixo Solutions wants to bring structure, trust, and convenience to the informal handyman services market. The company has officially launched Fixo!, a mobile-first e-hailing platform that connects households and businesses with vetted fundis (handymen) for everything from routine home maintenance to emergency repairs.
While Uber and Bolt redefined how we move, Fixo! wants to redefine how we fix — bringing electricians, plumbers, carpenters, painters, and domestic appliance specialists to users’ doorsteps with just a few taps, all through a familiar tool: WhatsApp.
“We are venturing into a space that has traditionally operated in a very unstructured manner,” said Levi Nyakundi, founder and CEO of Fixo Solutions. “Fixo! bridges the growing gap between demand and supply for credible fundis, enabling users to access trusted help efficiently.”
Bringing Order to the Chaos
The Kenyan handyman sector has long thrived in informality. Recommendations happen over phone calls and WhatsApp groups, quality varies widely, and trust is often built — or broken — through trial and error. Fixo! wants to change this.
Since all fundis are vetted before being onboarded to the platform, the startup promises professionalism and safety at all stages. Once on the platform, fundis can be discovered by users through a dedicated WhatsApp line (0790 222 777), making bookings as easy as sending a message.
Fixo! matches you with the right specialist based on location and urgency whether you’re dealing with a burst pipe or need your fridge fixed on short notice.
Key Features of Fixo!:
- WhatsApp-based booking – removing the need to install an app.
- Pre-screened professionals – to guarantee and offer peace of mind.
- Full digital service loop – from request to job completion.
- On-demand availability – responsive to both emergencies and planned maintenance
Nairobi First, Then Everywhere
Fixo! is currently piloting operations in Nairobi but there are plans to scale across major urban centers. The goal is to not only make quality home repair services accessible but to empower fundis with a platform that helps them grow their businesses sustainably.
“Our platform provides more than just access to work — we are investing in building credible career paths for fundis,” said Nyakundi. “In the long-term, we envision offering access to financial services, insurance, and training, so that we don’t just grow the platform, but also the people behind it.”
The Bigger Picture
The startup isn’t just chasing convenience — it’s looking to transform a fragmented sector into a digitally powered ecosystem that works better for everyone. Whether you’re an apartment dweller who needs a quick fix or a facilities manager juggling multiple properties, Fixo! aims to be the go-to service.
By marrying technology, trust, and talent, Fixo! is looking to become a new kind of utility — one that connects Kenya’s fast-growing urban population to reliable, skilled labor at the tap of a button.
And with thousands of potential jobs created and hours of household stress saved, Fixo! just might fix more than homes — it could help fix a whole sector.
Also Read: How Kenya’s FaidiHR Is Solving Africa’s Payroll Chaos While Eyeing the $10 Billion Opportunity
